Frequently Asked Questions
Everything you need to know about your Esas Beauty experience.
What makes Esas Beauty products unique?
We prioritize clean, high-performance ingredients that are both ethically sourced and dermatologist-tested. Our formulas are designed to deliver professional results while remaining 100% cruelty-free and paraben-free.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange, provided the items are gently used or unopened.
Are your products safe for sensitive skin?
Yes, our products are formulated with sensitivity in mind. However, we always recommend performing a patch test on a small area of skin before incorporating a new product into your full routine.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our shipping zones to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.